I have never had a bad experience at this dealership. When I call I'm scheduled immediately for service. Although the service is expensive, I never have a problem after the service has been completed. The service advisors are fairly honest with recommended services my car need. I live out of town and come to this dealership for the special treatment I always receive. Keep up the good work!

Service department helped us out of a bad situation and had us on our way. Could not have asked for better service.

Excellent service experience. The assistant service manager was very helpful and assisted me submitting claim form for the repair cost to my extension warranty company. I got my van back in a timely manner.

Romello was super helpful and a stellar associate. 2nd time at this dealership and the service is phenomenal

Always 10/10 service! I had auto repairs done here and had such a great experience that now I come back for regular maintenance as well. I was in and out in 15 min for an oil change and tire rotation!

Excellent: service representative, explanation of tire repair and overall attention to detail. Thank you very much

Great customer service he answered all my questions and went out of his way to follow up

We had great buying experience. Mr. Hubbard provided great customer service. At each step in the process, we were informed on what was needed and what would be next in the process's

Nice, friendly take good care customer, Ian very happy for your service I will come back again

The employees really care about their customers. You won't be a stranger anymore, you're Family.

Timothy and the others were amazing! He answered every single one of my questions with patience, knowledge, and best of all, kindness. I have trust issues with dealerships trying to sell you everything but he made me feel comfortable and trust him. Only one person there was rude but I can't remember his name so hopefully you don't run into them.

Location is good and easy access from major thoroughfares. Friendly staff. Knowledgeable service members. Clean waiting room.

My visit today was very smooth and no long wait. Visit was a real pleasure.

Great service writers, especially Chris Avalos. He doesn't pressure you to have repairs done. Honest and sincere like all the other service writers.

I loved everything about this dealership. Benito was amazing and a great help with getting me the best car ever. I am very satisfied with his service and will definitely be coming back!

I’ve carried our car there several times and have always received a quality job.I will continue to have my service done there.

Customer service is on point. As a first time buyer I appreciate 100% the efficiency and professionalism that was extended to me to make sure I got what I wanted. Thanks to Fausto and his team

Helpful agent, a lot of work had to done, Linda saved us some money, we have been loyal to IRA, car is riding nice

Service was right on time. Service advisor was professional and courteous, advised me of future maintenance that should be done.

Good selection, friendly salesperson , knowledgeable about various models, attentive our expectations, found the vehicle we liked

I always enjoy the company whenever I visit this location. The staff are super helpful and very informative about your vehicle. Would go again!

Love the service, they help and made easy the process. From bringing paper work to my job site to close the deal, to help me set up account. Friendly, patient, and great price deal!

Very customer friendly. The sales person was very pleasant and knowledgeable about the vehicle we looked at.

Juan was friendly and patient, he answered all the questions we had showed us different options.

IRA Toyota made the shopping process simple. The staff was very courteous and respectful. Our sales agent was wonderful and help educate us and all the various options. The finance team made it very easy and understandable and the terms were excellent.

Nice and friendly check in and out, for a busy time of day didn't take to long

Great service. Friendly employee. Price is good Wait time is good also. Clean in waiting area

Great service as always. The rep was very friendly and has great customer service skills

Advisor Alexander Pendleton made my visit worry free, will be requesting him every time very professional

The Honda I have now is my 3rd, all purchased at Pat Peck Honda! All service is performed there as well. When I'm ready I will be definitely be shopping at Pat Peck Honda.

Excellent service! The staff was knowledgeable, efficient, and friendly. My car was serviced promptly, and the quality of work was top-notch. Highly recommend this dealership for all your car needs!

Excellent customer service friendly staff Kory outstanding customer service truly appreciate your kindness thanks Anita

I was able to get an appointment same week for maintenance service. Philip was nice and helpful and for all the things they checked and worked on I feel like it was done pretty fast.

Good job guys. .a place t h at feels save and is very clean Inside

Chris was amazing with help me out and Dennis is an amazing technician. Thank you

Prompt thorough knowledgeable service. Service tech knew my service history and made appropriate recommendations. Thank ypu

Aidan did an excellent job. I'm going to recommend my friends to come see him. I live 1.7 miles away and I walk to come see him. Thank you🙏

I've been going to this dealer fot last few years for service. Great customer care. I wouldn't go to any other dealer to service my Toyota. I highly recommend them

The staff is very friendly and knowledgeable. I appreciate the effort that is taken to make a customer feel comfortable.

They always do a great job on my car, their wait times can be long but they always find the solution. I like that they send videos of the inspection so you can see what is going on with your car yourself.

This is where I take my 2022 4Runner for all service and maintenance needs. Curtis and Michael are so knowledgeable and courteous they make it a pleasure to be there!

Thank you to Cleveland Burwell our sales person who made our purchase relaxing and easy. He is very knowledgeable, professional and pleasant to talk with and he gave us all the time we needed to make our decision. Highly recommend asking for Cleveland!

Welcoming, responsive and professional. I came in with a problem and they resolved it quickly at a reasonable cost.

We had a great experience with Benjamin, not so. good experience elsewhere, I will tell my friends to go there

Victoria my service representative is always so nice. Very comfortable place to wait for your car to get done.

Work is done on time. The service advisor is polite and very helpful/knowledgeable to me. He explains anything I don't understand.

I had a pleasant experience at Fernandez Honda! Brian was very helpful and knowledged! Will return....

Always a pleasant experience when getting maintenance on my Highlander at RIVERTOWN Toyota, the staff is always polite and helpful.

Chick-Fil-A Grade/AAA Level of ServiceHIGHLY RECOMMEND---Shout out to their Service Team employee, Michael From start to finish was Chick-Fil-A/AAA Excellence! My car started driving funny when i picked up my daughter from school the night before. Got back on beltline, was getting no acceleration when stepped on gas. Pulled over in a parking lot to ignite a check engine or malfunction light. Nothing came on, but minutes later, on beltline, I realized I was in trouble, no acceleration, and CVT/AT Malfunction light is ignited. I pull off the road to kwik kar just in time. At that point, the car lost all acceleration. I called my dealership to confirm the warranty and where to take the car. He told me to have it towed to the nearest nissan dealer. So, i did, and from the moment I called to the day I returned for my car, it was an experience. I confirmed I could have AAA tow my car there because it was after 5 pm. The representative confirmed yes and that I did not need to ride with AAA. Before I got off the phone, the young man had made me a 7am for the next day appointment. WOW---I dont know, but Courtesy may be neck in neck with service with CHICK-FIL-A. HOW IMPRESSIVE. As a mother, a wife, a healthcare worker. We seldom feel this level of service reciprocated. Waiting for AAA 2 hours. I got home that night. Had no idea what to expect the next day. But I got a text the next am by 630am. An introduction and how can they help. I explained the issue, i knew the service light went off, and kwik kar tokd me code. Michael followed through and made this an experience. MY MOTHERS DAY WAS SPECIAL. Because Courtesy nissans seevice was impeccable. The warranty company delays, Their service remained impeccable. They were knowledgeable, and when the texting was confusing, he called. When there was a delay after a week of rental dealing with my dealership prior to Courtesy nissan. If words are not enough, Thank you for making an already inconvenient experience better because you truly understood what SERVE means in SERVice!!!!

I had a positive experience at Courtesy Nissan. I bought a truck recently and it went really well. Jim Dillman was a big reason for the positive experience. Jim is a very experienced professional in the car business. He is helpful, courteous and easy to talk to. I was impressed with the product knowledge he had. Thank you, Jim for your help in buying my truck.