They helped us out in a bad situation. Traveling cross country and the radiator crack, they were able to order the part in that night and finish the job first thing next morning we were back on the ro...

The service department has upped their game on scheduling services and options for the vehicle owner. Scheduling an appointment is easy with options for service advisor, day and time along with wait a...

Excellent customer service. At a very fair price. We needed an oil change while on vacation from Michigan. Scheduling was easy. The staff were all very friendly, helpful and prompt. I was really imp...

First of all, a big shout out to Oscar Tristan for making it happen and helping me get the car I wanted! The process was smooth and easy. I would highly recommend Gene Messer Ford if you are purchasin...

My service advisor turned what could have been a terrible experience into one that was not a problem. She was pleasant, knowledgeable, and patient. Kept me in the loop from start to finish. The only p...

I made an appointment for 10am. I drove under the service bay at 9:55am and I had completed the check-in by 10:05. I had also requested shuttle service back home. This service was immediately availa...

Alejandro was absolutely amazing!! He was so kind, nice and oh so very patient with us while we test drove a few vehicles. Another great thing about him, he is not pushy what so ever which is a very ...

We were cautiously approached by Sales Agent Steven Zionts with a warm smile and a very pleasant disposition our first time at Gene Messer Ford. We didn't feel pressured and he followed our lead in t...

After talking to Juan, I flew from Pennsylvania to Texas the next day to get my car and drive it back within 2 1/2 days. My experience from the jump was great. I love cars and used to sell them, and...