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Customer Reviews

Find out what customers are saying about Group 1 Automotive.

They were very friendly and I got taken care of as soon

They were very friendly and I got taken care of as soon as I drove up.

Customer: Doris
Date: 2024-05-08
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Very pleasant staff.

Very pleasant staff. The work is always done as expected and typically in a timely manner.

Customer: miker
Date: 2024-05-08
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I went with my husband to look one corolla hatchback and

I went with my husband to look one corolla hatchback and they found the best interest rate for him. Very satisfied.

Customer: Blanca2473
Date: 2024-05-07
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Very professional and quick service Little expensive.

Very professional and quick service Little expensive. Easy to get to from Newburyport. Waiting room very nice

Customer: bonelliconrad1@gmail.com
Date: 2024-05-07
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Very good.

Very good. Very informative on what was done & things that needed to be done. Polite

Customer: byrdecc18
Date: 2024-05-07
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All went well and much faster than expected.

All went well and much faster than expected. Very satisfied. Just sorry that there was no coffee!

Customer: c.echols
Date: 2024-05-07
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I received prompt, efficient and professional service

I received prompt, efficient and professional service from my rep, Isiah, and the service department workers.

Customer: CB
Date: 2024-05-07
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Angela is always courteous, work estimates are accurate,

Angela is always courteous, work estimates are accurate, work is done timely and technician are knowledgeable of the work they are doing.

Customer: cnorton131
Date: 2024-05-07
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David is the best in the business.

David is the best in the business. He always makes me feel valued. He is your best asset.

Customer: david.eddings
Date: 2024-05-07
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I was able to make an appointment right away and was

I was able to make an appointment right away and was greeted by the agent and all the work was completed successfully

Customer: Glennlevengood
Date: 2024-05-07
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They serviced my car in a timely manner.

They serviced my car in a timely manner. Natali took good care of me and made sure I got in and out with no hassle.

Customer: j.teal
Date: 2024-05-07
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This is the Honda dealership I have been using for over

This is the Honda dealership I have been using for over 10 years. I bought my latest vehicle there 5 years ago

Customer: JJH
Date: 2024-05-07
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Zachery was awesome and well informed.

Zachery was awesome and well informed. He went above and beyond, will definitely be back and deal with him soon, on recommended repairs.

Customer: johnsonA
Date: 2024-05-07
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Very professional, expert workmanship and quick

Very professional, expert workmanship and quick turnaround. Arrived at 8:45 for a 9 am appointment and was told it would take about an hour for turnaround. I was out of there at 9:50. Carlo was very friendly and professional.

Customer: jramramirez1507
Date: 2024-05-07
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Great service in a timely manner, thank you all for what

Great service in a timely manner, thank you all for what you do for each customer!

Customer: Juana
Date: 2024-05-07
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The service desk is very organized & quick as well as

The service desk is very organized & quick as well as friendly. They kindly offered snacks & hot drinks including hot chocolate & water for those avoiding caffeine. The only thing I could wish different is if they were closer to my home.

Customer: Lauren
Date: 2024-05-07
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I was hesitant to go there since the car I I found was

I was hesitant to go there since the car I I found was not a Toyota. But the sales consultant Jenelle Bosinger Was absolutely fantastic. She knew everything about the car and then some it was a great experience. The general manager, John McCarthy was also fantastic. He goes above and beyond for his customers to make sure they're happy. Do not hesitate to go to this dealership for a preowned vehicle that is not a Toyota.

Customer: Murph974
Date: 2024-05-07
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It was 10/10.

It was 10/10. I had just purchased my vehicle from a third party dealer (HGreg). You guys made the process easy and quick. Everything was explained properly. Thank y'all so much.

Customer: Nenefleeks
Date: 2024-05-07
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Greeted well, process explained well, nice waiting area,

Greeted well, process explained well, nice waiting area, done in a reasonable time, maintenance cost was zero. Thanks for the good experience .

Customer: Ralph
Date: 2024-05-07
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Justin Streeter was efficient, polite, and professional.

Justin Streeter was efficient, polite, and professional. Communication was great. Thank you! It was great service the moment I walked in and he helped me out with everything I needed.

Customer: rat
Date: 2024-05-07
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Excelent and fast service,very Profesional detail

Excelent and fast service,very Profesional detail diagnosis. I Always ask for Mr.True.He is The Best.

Customer: RICARDO
Date: 2024-05-07
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You try was very professional and passionate with me.

You try was very professional and passionate with me. Explained to me my issues with the car aLao answered all my questions that other dealer didn't take their time to explain to me when I bought the few months ago. I really appreciated that.

Customer: Shiva756
Date: 2024-05-07
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They have always been there for me.

They have always been there for me. Especially Tammy in service. She provides great customer service and it shows in her employees like Deserie. Thank you.

Customer: thomas2372park
Date: 2024-05-07
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Brandy was understand and amazing.

Brandy was understand and amazing. Very easy to talk to in a difficult situation. Thank you.

Customer: abcofair
Date: 2024-05-06
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Outstanding service at a reasonable price.

Outstanding service at a reasonable price. This is why I keep coming back. I feel that my car is well cared for.

Customer: ann-olson
Date: 2024-05-06
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Great service.

Great service. Fair price. Honesty in estimate. Service advisor, Keisha, was great. Will definitely have my car serviced here again.

Customer: carlcareyjr
Date: 2024-05-06
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Best service in a good price, will go back for the next

Best service in a good price, will go back for the next one. Great service representative and communication

Customer: Gladson Thomas
Date: 2024-05-06
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I purchased a car for my wife on May 4, 2024 and Benito

I purchased a car for my wife on May 4, 2024 and Benito Contreras assisted me. Benito made the whole process very easy to understand, he was fast and very professional.

Customer: Jusus Larios
Date: 2024-05-06
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I have purchased my last 2 vehicles here, and have

I have purchased my last 2 vehicles here, and have received exceptional service every time I visit.

Customer: kewing5978
Date: 2024-05-06
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Tim did a great job checking me in and out, Tim was

Tim did a great job checking me in and out, Tim was friendly and the facility was very clean.

Customer: mickeyshrader65
Date: 2024-05-06
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Youbert, is very helpful soft spoken person and he help

Youbert, is very helpful soft spoken person and he help me take care of my car and I was in and out in short time . Regards

Customer: Shaikh
Date: 2024-05-06
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5 Stars

Derrick Dawson was an amazing salesman. He made what is normally a very stressful process easy and stress free. Derrick was informative and patient, and was able to work the sales team to get me a great deal on my new vehicle.

Customer: Ashley Harris
Date: 2024-05-05
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Needed a 5000 mile check on my 2024 Camry Hybrid XSE.

Needed a 5000 mile check on my 2024 Camry Hybrid XSE. Everything is green & good. Excellent service & my go to person is Willmi Espinal. He takes good care of me and my vehicle's needs.

Customer: Dick&Sheila
Date: 2024-05-05
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Very Efficient and ready to help.

Very Efficient and ready to help. Nice people, clean environments. I love Sterling McCall Toyota specially the branch in Southwest Freeway area.

Customer: ewilliams515
Date: 2024-05-05
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Excellent customer service.

Excellent customer service. Your car is very well care. The front desk guys are very kind.

Customer: Gerardo Ortigoza
Date: 2024-05-05
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We have relied upon Bob Howard Honda for over 20 years.

We have relied upon Bob Howard Honda for over 20 years. The sales staff, service staff, and customer service are always friendly and helpful. Bob Howard Honda has always done an excellent job for us.

Customer: glidyard
Date: 2024-05-05
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Wonderful customer service!

Wonderful customer service! Great work! Went above and beyond to make sure I was happy.

Customer: raymondmills07
Date: 2024-05-05
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Recently have oil and filter changed, I was really

Recently have oil and filter changed, I was really pleased with the service and will definitely come again

Customer: saqib.haider
Date: 2024-05-05
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Simple appointment set up and very Easy quick polite

Simple appointment set up and very Easy quick polite professional service. Stress free oil change tire rotation

Customer: ab
Date: 2024-05-04
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Nissan dealer at Round Rock Tx.

Nissan dealer at Round Rock Tx. Service is amazing. They performed the my vehicle very fast also the associates are very kind and their installations are clean.

Customer: carlos_hcano
Date: 2024-05-04
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Mr. Jason Perales’ customer service was one of the best I

Mr. Jason Perales’ customer service was one of the best I have received at any dealership. Outstanding support!!! Thanks.

Customer: Gerardo
Date: 2024-05-04
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I always take my civic for any and all maintenance to

I always take my civic for any and all maintenance to Fernandez Honda. I have always been treated with respect and I have always been taken care of. They have the best waiting area with cold water and the best coffee. So you can relax and enjoy a drink while waiting. They keep in constant contact with letting you know of any issues and the progress on your vehicle. The employees are the best and do great work.

Customer: jamesgaitan0347
Date: 2024-05-04
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I have no complaints.

I have no complaints. The service I received was superb. The dealership is clean, very organized with friendly staff.

Customer: kkheiv70
Date: 2024-05-04
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John in service is excellent to work with.

John in service is excellent to work with. Fair and honest. Took our concerns seriously.

Customer: lcoidakis
Date: 2024-05-04
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Emani was a great help.

Emani was a great help. You are lucky to have her there, will request her for my next visit.

Customer: Leebaggett228
Date: 2024-05-04
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John in service is excellent to work with.

John in service is excellent to work with. Fair and honest. Took our concerns seriously.

Customer: ljc
Date: 2024-05-04
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Awesome people great service easy to talk to , experience

Awesome people great service easy to talk to , experience was amazing.they explained everything to us and asked if we had any questions please feel free to ask.

Customer: louislerma145
Date: 2024-05-04
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5 Stars

Eric Taylor helped us today when we came in to look at a new Pilot. He was friendly, genuine, and knowledgeable-- not pushy at all. And our short chat with the sales manager, Steve, was nice as well. I've always dreaded car salesmen, but they apparently use a different and much more pleasant approach at South Pointe Honda. We didn't buy today, but we will be back!

Customer: Melissa Hill
Date: 2024-05-04
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Excellent customer service.

Excellent customer service. Roger Castro was very helpful in answering all my questions and choosing the right car for me and my family. Got out there 100% satisfied, will recommend friends and family. Ask for Roger Castro!

Customer: Mkhaiyat33
Date: 2024-05-04
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5 Stars

I have recently bought a car from here and. The experience was fast smooth and they have answered my questions. Roger Castro is a great sales rep, he answered my questions and let me try almost all the cars to see what fits me and my family. I would recommend this dealership for my friends and family and specifically go with Roger!

Customer: Mohammed khaiyat
Date: 2024-05-04
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