From the first phone call requesting help with buying a car I was immediately put in touch with Kyle, he not only answered all my questions, he was diligent with all information, answered the phone EVERY time I called and did so with warmth, never not once acted like I was inconveniencing him (and I called A LOT!!) constantly put my mind at ease, did not make me feel like I had to make any decisions otherwise I would miss this sale (something I encountered multiple times with other car dealerships) and was phenomenal at communicating with me about the arrival of my new vehicle. And last but not least made the signing of the documents very seamless, I was in and out quickly, had my vehicle prepped and ready to go with a huge bow on the roof of the car and honestly made me feel like I was the best customer he has ever had. He is nothing short of AMAZING. Also have to brag on the gentleman who helped me in financing when I brought my down payment in, he was great as well. Quick and thorough. To say I am pleased is an understatement!! No improvements needed :)