Kathy and I had a great experience at your dealership. Everyone was personable and went out of their way to make us feel welcome. Matt was wonderful to work with and made our purchase stress and pressure free. Richard and Reed in your service dept went above and beyond what was necessary and made our experience next level. Adele made the mundane paperwork less so by connecting on a personal level. Really appreciate his help with completing the purchase by communicating with our bank. We felt valued and that we were made a priority for the short amount of time we were there. Though we were purchasing a used Ford Escape Titanium Hybrid and not a Beemer, your team made us feel special! We've told our 4 grown kids and the rest of our family and friends about the experience. Thank you for turning our cautious car purchase into an unexpected fond memory! Sincerely, Jonathan David Dunkin